WARRANTY

All Bare Jewellery purchases come with a 90-day warranty from the date of purchase. It covers manufacturing faults and material defects. If our team confirms a fault, we will replace your piece with the same item, subject to stock.

Not Covered

• General wear and tear, including tarnishing or fading of plating, chain breakage, scratches and bending of softer metals such as 925 sterling silver
• Loss of jewellery or stones
• Damage caused by mishandling
• Allergic reactions. If you have metal sensitivities, please check the product details before purchasing.
• Loose earrings. These can usually be adjusted by following our guide.

Tarnishing or fading is only assessed as a fault if our team finds an issue with the production batch.

How To Make A Claim

Lodge your claim through our returns portal within 90 days of purchase. Choose the warranty option and upload a clear photo of the fault. Our team will review your claim and be in touch. Proof of purchase is required for all claims.

Start a Warranty Claim

If we ask you to send your piece back and it is not found to be faulty, return shipping is at your own expense. Pieces outside the 90-day warranty may not be repairable or replaceable. Where a repair is possible, a repair fee and return shipping costs apply.