Returns & Exchanges

Returns, exchanges and faulty item claims are made online through our returns portal.

Start a Return

Get in Touch

For questions about an order, a product or anything else, our support team is here to help. Please complete the form below or email help@barejewellery.co.nz.

We aim to reply within 2–3 working days. During sale events and peak season, please allow up to 5 working days. Thank you for your patience.