40 FOR 40 FAQs
When does the sale start?
Auckland, New Zealand - 29 November 10am NZT
Sydney, Australia - 29 November 8am AEDT
Brisbane, Australia - 29 November 7am AEST
Perth, Australia - 29 November 5am AWST
How do I know what styles will be on sale?
Absolutely everything, apart from 'sets'.
What's the return policy?
All orders placed with our Black Friday Sale are final sales and are not eligible for returns, exchanges or refunds.
This excludes same-style sizing exchanges. Exchange requests are subject to stock availability.
How long will the shipping take during Black Friday?
We will be working very hard to ensure all orders placed during our Black Friday Sale are being processed as quickly as possible! Due to the high volume of orders during Black Friday Sale, instead of our usual 1-2 day dispatch times, we expect delays of up to 5-7 working days for your order to be dispatched. Custom-made items may take an extra 1-2 business days to be processed.
Once your order has been dispatched, it normally takes:
NZ: 1-3 Business Days*
AU: 2-4 Business Days*
US: 3-5 Business Days*
We appreciate your understanding and patience during our busiest season!
Can I make changes to my order after I’ve placed it?
Changes are not able to be made due to the high volume of orders and communications our team is receiving. Please double-check your details before placing an order.
If you have entered the wrong address, our team may not be able to update it for you in time before it is dispatched. However, you can redirect a parcel through your NZ POST tracking link, and click ‘redirect my parcel’. Please see the instructions here. For DHL parcels, please contact the DHL customer service team here to redirect your parcels.
Can I cancel my order?
We cannot guarantee to amend/cancel your order once the order is placed due to the high amount of orders and communications.
If your order has not been dispatched, our Customer Care team can cancel your order and issue you a store credit. Please contact our Customer Care team to proceed.
If your order has already been dispatched, unfortunately we are unable to make any changes.
Can I use a discount code?
Everything will already be discounted, so there is no need to apply discount codes at the checkout. All discount codes will also be invalid during our Black Friday Sale.
Can I use my gift card or store credits during the sale?
Yes, you can! Store credits are a form of currency. They can be used towards products and shipping.
Can I return an item I bought from the Black Friday Sale?
All sales on discounted items throughout our Black Friday period are final. We will not be accepting returns, refunds or exchanges for products bought during this period.
This policy excludes same-style sizing exchange requests.
Will things sell out? And will sold-out styles be restocked?
We have prepared a large amount of stock this year for Black Friday. However, our best-sellers & popular sizings are most likely to sell out with the surge of demand during the festive season!
Some last-chance styles may be not restocked, once they are gone, they are gone for good!
I need assistance, who do I contact?
Please send our support team an email at help@barejewellery.co.nz. It may take 2-5 working days for our team to get back to you due to the huge volume of communications during the Black Friday Sale period.
What about the styles that are more than 40% off during the Black Friday Sale?
Styles that are more than 40% off will stay at the same price.
40 FOR 40 Black Friday 2024 Terms & Conditions
40 For 40 Black Friday Sale T&C's here.
- The sale excludes sets. Products already discounted at more than 40% off will remain at their current price.
- Prices are as marked—no code is required.
- All orders placed during our Black Friday Sale are final and not eligible for returns, exchanges, or refunds. Same-style sizing exchanges are allowed, subject to stock availability.
- The sale begins on Friday, 29 November 2024, at 10:00 AM NZT and ends at 10:41 AM NZT. After 10:41 AM, product prices will revert to the Black Friday “25%–60% Off Sitewide” offer. Orders placed after 10:41 AM will not qualify for the 40% off offer.
- A minor system error may cause temporary price fluctuations during the sale period. Prices listed in your confirmation email will be considered final.
- Orders and order details cannot be amended once placed. For parcel redirection, please refer to our Black Friday Sale FAQs Page.
- Due to high demand, please expect a 5–7 day delay in order processing and delivery. Follow us on social media for updates.
- Custom pieces (Raya Initial Styles & Freshwater Pearl Styles) may require an additional 1–2 working days for production and processing.
- Black Friday discounts and offer codes cannot be combined with other promotions or discount codes.
- For further details, visit our Black Friday Help Centre.