Holiday Period Update
Holiday Period Update
Shipping: We are still shipping out orders as usual till Friday 29 Dec 2023, this excludes Weekends & Public Holidays (23 - 26 Dec). There may be minor shipping delays due to the holiday period. All Boxing Day orders will be dispatched before the end of 29 Dec.
Our online store will remain open during the holiday period. For orders that are placed after 12 pm, Friday 29 Dec, your order(s) will not be processed until 3 Jan 2024.
Returns/Exchange Requests & Customer Service: As much as we love what we do, We believe it's all about balance when it comes to work & living. For the well-being of our staff, we are gearing up for a much needed break! Our team will be out of the office between 22 Dec 23 - 9 Jan 24. However, we will be checking emails intermittently. If we cannot get back to you in time regarding your return request, rest assure that your return window will be extended. For returns/exchange requests, please email help@barejewellery.co.nz. We appreciate your understanding and patience. We hope you have a wonderful Christmas and New Year holiday with your loved ones!
Date | Order Processing & Shipping | Customer Service |
20 Dec | Yes | Yes |
21 Dec | Yes | Yes |
22 Dec | Yes | No |
23 Dec | No | No |
24 Dec | No | No |
25 Dec | No | No |
26 Dec | No | No |
27 Dec | Yes | No |
28 Dec | Yes | No |
29 Dec | Yes | No |
30 Dec | No | No |
31 Dec - 8 Jan | Yes | No |