Shipping & Handling
ALL ITEMS ARE DISPATCHED FROM AUCKLAND, NEW ZEALAND.
All orders will be dispatched within 1-3 business days after the purchase is complete. (Please allow extra processing days during sales and holiday seasons) We carefully inspect each piece to make sure it is in perfect condition before shipping. Please inform us within 3 days upon receiving the order if your jewellery is damaged due to delivery handling or faulty.
Please note: We cannot send to PO BOXES, please ensure a street address is supplied.
Within New Zealand
For orders over $60 NZD
- Free Express Shipping (No signature required)
(Next working day within Auckland Region, 1-3 working days within New Zealand.)
For orders under $60 NZD
- Express Shipping (No signature required): $6 NZD
* We currently only offer express shipping within New Zealand.
AustraliaFor orders over $250 NZD - FREE (DHL Express 1-3 Working Days)
For orders under $250 NZD
- 20 NZD (DHL Express 1-3 Working Days)
- 15 NZD (NZ Post 3-10 Working Days)
For US & UK, Standard shipping is $25 NZ. (3-10 Working Days)
*Additional duty may apply upon delivery. BARE JEWELLERY is not responsible for these costs.
* Any redelivery or redirection may incur extra shipping cost, please email us at firstname.lastname@example.org
* BARE JEWELLERY is not responsible for the loss or damage of the items during delivery.
Average delivery time is used as a guide for delivery. Please track your order via the tracking link provided. All orders are dispatched within 72 hours from our studio. On the rare occasion that you experience a minor delay due to customs please don't hesitate to contact your local delivery service to assist you.
Please don't hesitate to contact our customer service team email@example.com if you have any questions or concerns. We are here to help.