Shipping Info
Within New Zealand
FREE Express Shipping (1-3 working days) for orders over $100 NZD.
Or $6.95 NZD for orders under $100 NZD.
Read our Shipping Policy here.
Australia
FREE DHL Express Shipping (2-4 working days*) for orders over $300 NZD.
Or $25 AUD for orders under $300 NZD.
Read our Shipping Policy here.
Returns & Exchanges
We can offer you store credits or exchange for items in their original and unused condition within 14 days from the date of purchase. This excludes earrings, sets or custom-made pieces unless faulty.
Read more details here.
FAQ
Can I swim or bathe with my pieces? Can I get it wet?
We recommend removing all jewellery before swimming, showering or bathing, especially in salt water. Even though our plating is made to be thick and durable, this will ensure that your plating lasts for as long as possible with minimal to no tarnishing.
We recommend regular polishing of your pieces using a dry microfibre polishing cloth and storing in original packaging in a cool dry place.
How do I find my ring size?
We've made finding your ring size simple!
Click here for some easy instructions that will help you make sure your ring is the perfect fit.
Can I add a message to my order?
Yes, you can! Please leave a note at the checkout and our staff will add a little handwritten note for you.
What is your returns/exchanges process?
If you wish to return or exchange an item, please email us at help@barejewellery.co.nz.
Once your return is received, we will process your exchange or refund within 3 working days.
For our full Returns Policy, click here.